All TROY products are manufactured in the USA using the finest quality materials.

WHO AND WHAT IS COVERED BY THIS WARRANTY AND FOR HOW LONG?

Return Policy – Accessories

This policy applies to all domestic accessory purchases made directly from TROY®.  The policy applies only to the original purchaser with receipt.

The original purchaser of a TROY accessory may return unused and undamaged products within 30 days of the invoice date and receive a full refund of the amount paid for the returned product, excluding shipping costs.  Refunds will be credited to the credit card used in the transaction within seven to ten business days after the product is received by TROY.

The original purchaser of a TROY accessory may return unused and undamaged products more than 30, but fewer than 60, days of the invoice date and receive a store credit in the amount of the amount paid for the returned product, less a 20% re-stocking fee.

After 60 days of the invoice date, no returns or exchanges will be accepted unless TROY determines that the product is defective in accordance with the defective product policy.

Shipping is at the customer’s expense. All returns are subject to inspection by TROY for use, misuse, missing components, damage, or abuse. Refunds may be denied if TROY determines that the product fails the return inspection.  Products that fail the return inspection will be returned to the customer.

All product returns must be pre-authorized by TROY Customer Service and be accompanied by a Return Material Authorization (“RMA”) Number. Customers must contact Customer Service to receive an RMA Number prior to returning any product. Customers must have the original purchase paperwork, including receipt or other proof of purchase and must be willing to provide these documents to TROY.

Products with any modification cut/grind/welding/painted/drilled etc. will not be eligible for returns.

Return Policy – Weapons and Suppressors

All sales are final.

Lifetime Warranty – Accessories
All TROY® products are manufactured in the USA using the finest quality materials. TROY accessories products are warranted against defects in material and workmanship. TROY will repair or replace a defective product (or part/component) with proof of purchase. This warranty is limited to repair or replacement of the defective product, part or component. TROY will determine in its sole and exclusive discretion whether to repair or replace a product, part or component. TROY also reserves the right to determine the means and materials by which such repair or replacement will be made. This warranty is in lieu of all other warranties, expressed or implied. All defective product returns must be pre-authorized by TROY customer service and be accompanied by a RMA Number. You must contact customer service to receive an RMA Number prior to returning any product. You must have your original purchase paperwork, including your receipt or other proof of purchase and be willing to provide these documents to Troy. This warranty and return of defective goods policy applies to all purchasers, including but not limited to dealers, distributors and retail customers.

This Lifetime warranty does not cover personal injury, property damage, and/or damage caused by:

  • Failure to follow the instructions provided with the product;
  • Improper maintenance or negligence;
  • Alterations or modifications made to the product without the expressed written authorization of TROY®;
  • Normal wear and tear;
  • Accidental discharge, careless handling, and/or misuse;
  • Handloaded, reloaded, or improper ammunition;
  • Barrel obstructions.

There are no warranties which extend beyond the description above. The sole and exclusive remedy pursuant to this warranty is the repair or replacement of your TROY product. The implied warranties of merchantability and fitness for a particular purpose are expressly disclaimed. All disclaimers and limitations of liability shall still apply even if the limited remedy of repair and replacement fails of its essential purpose. In states where permitted, TROY assumes no liability for incidental or consequential damage or for incidental expenses. Any action against TROY based on an alleged breach of this warranty must be brought within one (1) year of the claimed breach.

One Year Limited Warranty – Weapons and Suppressors

All TROY® products are manufactured in the USA using the finest quality materials. TROY warrants to you, the original purchaser of a new TROY product with proof of purchase, that for one year from the date of purchase, your TROY weapon and/or Suppressor will be free from defects in material and workmanship. If you make a claim within the warranty period following the instructions given in this warranty, we will, at our option, repair the defect(s), or replace the product at no cost to you. If we send you a new product, we will keep the defective one. TROY will determine, in its sole and exclusive discretion, whether to repair or replace a product, part or component. TROY also reserves the right to determine the means and materials by which such repair or replacement will be made. All defective product returns must be pre-authorized by TROY customer service and be accompanied by a Return Material Authorization (“RMA”) Number. You must contact customer service to receive a RMA Number prior to returning any product. You must have your original purchase paperwork, including your receipt or other proof of purchase and be willing to provide these documents to TROY.

This limited warranty does not cover personal injury, property damage, and/or damage caused by:

  • Failure to follow the Instructions provided with the product;
  • Improper maintenance or negligence;
  • Alterations or modifications made to the product without the expressed written authorization of TROY®;
  • Normal wear and tear;
  • Accidental discharge, careless handling, and/or misuse;
  • Handloaded, reloaded, or improper ammunition;
  • Barrel obstructions.
  • There are no warranties which extend beyond the description above. The sole and exclusive remedy pursuant to this warranty is the repair or replacement of your TROY product. The implied warranties of merchantability and fitness for a particular purpose are expressly disclaimed. All disclaimers and limitations of liability shall still apply even if the limited remedy of repair and replacement fails of its essential purpose. In states where permitted, TROY assumes no liability for incidental or consequential damage or for incidental expenses. Any action against TROY based on an alleged breach of this warranty must be brought within one (1) year of the claimed breach.